Customer Service Representative – Contact Center

Mississauga
Posted 2 years ago

Customer Service Representative – Contact Center

Looking for a great career? Where you can make a strategic contribution? Be rewarded and recognized for your contributions? Enjoy growth potential?

Manpower can get you what you’re looking for. In fact, we’re experts at working with talented professionals like you – matching their skills with some of today’s most admired organizations. We have the connections to match you to opportunities that fit your career plan.

Customer Service Representative in our client’s contact center you’ll be a driving force for keeping high-level customers satisfied. Your attention to detail and organizational abilities will help you achieve successful resolutions.

Description:
* Interact with clients by mail, telephone, or email to provide information or inquiries about products and services
* Be able to handle complaints and resolve client issues
* Complete department projects and perform other duties and special assignments as required.

Requirements:

* Bilingualism would be an Asset
* One or more years of customer service experience
* Ability to work in a team based environment and interact cooperatively with internal and external customers
* Effective problem solving skills and outstanding customer service skills
* Able to work in a fast paced business environment
* High attention to detail
* Advanced skills in Microsoft Office
* Able to face challenges with a positive attitude

Job Features

Job CategoryCustomer Service

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